At Digital HG Store, we are committed to providing high-quality digital products including software, online courses, eBooks, and digital assets. If you are not fully satisfied with your purchase, we’re here to help.
Eligible Products for Refund
We offer refunds on the following digital products:
- Software
- Online Courses
- eBooks
- Digital Assets
Refund Request Window
Refund requests must be made within 7 days of the purchase date.
Conditions for Refund
To be eligible for a refund, the following conditions must be met:
- You must provide a valid reason for the refund (such as product not as described or technical issues).
- You have not extensively used or downloaded the entire product.
- Your request is made within the 7-day refund window.
Non-Refundable Situations
Refunds will not be provided in the following cases:
- Requests made after 7 days of purchase
- Change of mind after successful download or usage
- Misuse of the product or violation of our terms
Refund Method
If your refund request is approved, the amount will be returned to the original payment method used during purchase.
How to Request a Refund
Please contact us at the following email address:
[email protected]
Include your order ID and reason for the refund in your message.